I had just left a detailed of my last oil check after retuning to them from a 3 year gap due to buying a new car that had three year srevices included. Just as I was to send it I lost this review and had to come back and start over. I'm not give the details again. After ckecking my oil level when I decided to gas up early, due to preparing for an out of town trip, I found my oil level just above the add oil mark having driven less than 200 mile fom the my recent oil change; I believe if I had I driven another 200 miles that I would have normally before I would have needed gas that the result would have been a destroyed enging. I immedately return to Gipson's Tire Pros reported the oil level bining just above the add leve. They took my car in and inspected under the engine for signs of an oil leak, they reported none found. They also added 1.8 quarts of oil to my engine and sent me on my way. When I found the low oil level I didn't tell them I had notice an oil spray on top my engine, I want to see what the would do and tell me. I belive who ever added the new oil after they removed the oil didn't correctly put the oil fill cap on. I didn't touch the oil cap but it is the only thing I believe that accounts for the low oil leve. I have travel about 500 miles on my current out of town trip keeping a close eye on my oil level and it has not changed. I have lost my condficence in their maintenace and have not decided if I will use them again. But if I do I will be checking their work especially after an oil change. Mike Bina Sr.
Hi Mike, this isn’t the kind of experience we want to deliver to our customers. We will be reaching out to you directly and appreciate your candid feedback as a chance to make things right.
- Gipson's Tire Pros - Prattville