We called to order a set of tires after 10 and someone would call and never received the call so we rode up there just to see and we got there after 12 and tires hasn’t arrived but prior to us being told about the tires wasn’t there; someone cut us and walked up to the counter just because they was waiting on their vehicle to be serviced and one of the guys told her to come on and the other guy would take care of us and he wasn’t ready for us so that mean we had to wait even longer. Was told it’ll be there around 1:30/1:45 and then shortly afterwards we was told by another guy it would be around 2:00/2:10 so we left and got back maybe around 2:45 and tires still wasn’t there but we waited there and wasn’t offered no kind of incentive because for one we was told one time and it wasn’t accurate and another thing we don’t live in Prattville area and made a special trip there because we got tires from there before for another vehicle.
Hi Chalandra, this isn’t the kind of experience we want to deliver to our customers. We encourage you to contact us and speak with a member of management so we can learn more about your visit.
- Gipson's Tire Pros - Prattville