I had a horrible experience and I wouldn’t recommend these people to anyone. After $2,900 out of pocket and $1,200 in warranty, Gipsons in Millbrook told me that I had to take my car to Cheverlet to correct a problem that they could not fix. I was not told this in the beginning and they fixed what they could but was not honest about what they couldn’t do.
Dear Brandon Boswell, Thank you for reaching out and sharing your experience with us. We sincerely apologize for any inconvenience or lack of communication you experienced during your visit to Gipson's Tire Pros. We strive to provide excellent service and transparency to all our customers. We would like to investigate this matter further and address any concerns or issues you may have. Please contact us directly at (217)530.4784. We value your feedback and would appreciate the opportunity to make things right. Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We hope to have the chance to restore your faith in our services. Best regards, Gipson's Tire Pros Team
- Gipson's Tire Pros - Millbrook